About the Client

NOTUS Finance, a key player in Poland’s mortgage brokerage market, helps clients navigate offers from multiple banks. To keep pace with rapid changes in mortgage terms, the company needed a flexible solution for real-time updates.

Project Needs

NOTUS needed a system that could:

  • Be managed directly by business users without constant developer involvement.
  • Rapidly update bank offers and sales processes in response to frequent, often unannounced changes.
  • Integrate seamlessly with the existing CRM.
  • Automate key customer service processes while ensuring compliance with GDPR.

Process and The Role of Higson

After evaluating Drools, Camunda, and Higson, NOTUS chose Higson as the most cost-effective and flexible solution:

  • Drools was eliminated due to high costs linked to SLA requirements.
  • Camunda was ruled out because its BPMN process modeling required constant developer support.

Higson provided flexibility in configuration, rapid updates, and strong SLA coverage, making it the best fit for NOTUS’s needs.

Higson was implemented as part of a new sales system for brokers, with the first release completed within six months.

Business-user autonomy

Employees can update bank offers, cross-sell conditions, pricing, and documents without IT.

Seamless CRM integration

Full alignment with NOTUS’s sales and customer management system.

Automated form handling

Automated form filling, validation, payment schedules, and online document submission (GDPR-compliant).

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Take Full Control of Your Product Logic

We provide fee Proof Of Concept, so you can see how Higson can work with your individual business logic.